Citrus Grove Apartments Reviews & Ratings
Management
The community is extremely nice and peaceful. Justin was a big help, his service was awesome.By: Anonymous Verified Resident
Source: Property SiteThe best
Nothing to say. It is a very nice place to live in.By: J.M Towns Verified Resident
Source: Property SiteStaff
5 stars for jeff he is such a sweet heart and awesome at his job wouldn’t know what these apartments would do without Jeff ... here he sure is a lot of help Read More about StaffBy: Elaura H. Verified Resident
Source: Property SiteNice Management
With the new management and maintenance with Citrus Grove Apartments, they are very awesome. The management and the maintenance ... department gets the job They are very nice people to deal with. Thats why i give them a 5 star rating. I give Jeff a 5 star rating, he is awesome. Read More about Nice ManagementBy: Lynda L Verified Resident
Source: Property SiteNice place
This place is actually a nice place to raise your kids plus the staff in the leasing office are really helpful they made ... my moving process real simple If you come to lease I suggest Genevieve ( I think that's how you spell her name) she will help you out and attend frequent asked questions also Jeff the maintenance guy will keep your place up to par and maintenanced !!! Read More about Nice placeBy: M. Watts Verified Resident
Source: Property SiteSome Great Things, Some Terrible Things
Pros: - Generous pet policy (I have a medium-large dog) - My apartment was re-modeled prior to moving in, but it is quite ... spacious and comfortable. Carpet in bedrooms but hardwood everywhere else, a good mix of comfort and durability - Insulation is good, so sound annoyances are at a minimum. Loudest noises you'd probably experience regularly are traffic on the Lugonia side and sports games at the field on the south side. - Lots of parking, most of which is under carports - A pool, exercise room, and multiple laundry rooms - Landscaping is done well. Cons: - Rent payments can be a hassle to set up online. - Packages go missing. I've stopped ordering anything online or ship it to friends since few packages actually make it to our door. I've lost several hundred dollars of parcels over the past few months whether it's through the Mail or parcel service. If a package drop were set up it would make things easier, but the new management that took over in 2019 put and end to drops at the office. So, if you order stuff online, do so at your own risk. - My neighbors smoke....a lot. Made a complaint but no real resolution took place. I ended up purchasing two air purifiers that we run all day and night in our bedroom and office (both at the same time in the bedroom at night). I also closed all our HVAC registers to minimize air flow through the building into our apartment. You may want to get to know your neighbors before agreeing to a lease if you have children or are sensitive to smoke yourself. Read More about Some Great Things, Some Terrible ThingsBy: David O'Rawe Verified Resident
Source: Property SiteCitrus Grove Apartments
Family friendly, dog friendly and quiet apartment complex.By: Daniel Medeiros Verified Resident
Source: Property SiteCitrus Grove Experience
Amazing place, accommodating staff. Everything you need is around the place. I highly recommend this to anyone who is looking ... for a home in Redlands. Read More about Citrus Grove ExperienceBy: Jose Verified Resident
Source: Property SiteOverall Rating
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Testimonials
I wanted to give a big shout out to the front office and maintenance staff! Our dishwasher broke and since we love to cook, this was a huge hassle. Within a day, maintenance showed up with our new unit and had it installed in under 20 minutes (shout out to you maintenance man). We have had a couple small issues and the staff has always reached back out in a timely manner and the issues were addressed. Thanks for making this place feel like home! -Jeff
- Jeff Gilstrap
Great apartments to live in. We moved in a few months ago and we have had no issues. Love how peaceful it is around here. I love hearing the Crowd cheer on the University of Redlands football team. We are close to downtown Redlands where we have always enjoyed coming to shop when we visited my husband’s grandparents who also live near by. I definitely recommend ????????
- Daniele Perez
Assistant Manager Justin was awesome. He helped me every step of the way to get me moved in. The complex is so nice with a TON of amenities. We are going to love the next chapter of our lives here!
- Lauren Hewey
I couldn't even begin to explain the total positivity and effort that Justin displayed upon the approval of my application process. He went above and beyond in order to guarantee that I would be able to move in as soon as possible. He was very well-mannered and spoke professionally, also was able to entertain my young ones during the official document signing and handing over the keys. Overall this man is a man with a plan to get you into your new home today. Oh yeah
- Edward Lugo
I will definitely be making this community my home in the future. My lease doesn’t end until around June at my current place but the level of customer service that I received from the manager at this community was excellent. Very nice and genuine lady. I will definitely be calling Citrus Grove my home in the future. ONE person makes the Difference. Thank you, Yeesel !
- Reyna Vasquez